HOLIDAY SHIPPING DEADLINES
Order by the following dates to ensure delivery before December 24th:
• International and Europe — Friday, December 12th
• Domestic — Monday, December 15th
Arrival before the 24th cannot be guaranteed for orders placed after these dates.
DELIVERY TIME
Delivery timelines begin once FedEx collects the parcel from our warehouse. Dispatch processing times may vary depending on order volume.
FEDEX FRANCE
Priority / 1 to 3 working days
Shipping rates are determined by parcel weight and calculated at checkout.
CLICK AND COLLECT IN OUR PARIS STORE
Free pickup option available at checkout.
Collection point: 17 Rue Réaumur, 75003 Paris.
An email notification will be sent as soon as your order is ready for pickup.
FEDEX EUROPEAN UNION
Economy / 3 to 5 working days
Priority / 1 to 3 working days
Rates vary by weight and are displayed at checkout.
FEDEX UNITED KINGDOM
Economy / 3 to 5 working days
Priority / 1 to 3 working days
Rates are calculated by weight and shown in GBP at checkout.
FEDEX USA
Economy / 3 to 5 working days
Priority / 1 to 3 working days
Rates are calculated by weight and shown in USD. United States orders are delivered with all taxes and import charges handled in advance.
FEDEX REST OF THE WORLD
Economy / 3 to 5 working days
Priority / 1 to 3 working days
Rates vary by destination and weight, calculated at checkout.
DELIVERY
Universal Surplus ships worldwide with full tracking via FedEx, Monday through Friday. Shipping costs are calculated at checkout based on location, weight, and selected service.
Optional carrier services (Signature release, Leave with neighbor/reception, Reschedule delivery, Pickup point collection) can be arranged directly with FedEx. Universal Surplus assumes no responsibility for loss, theft, or damage once the parcel has been delivered according to your instructions.
DUTIES & TAXES
International shipments may be subject to customs review, import duties, and local taxes. These charges are the sole responsibility of the recipient. Customs regulations vary significantly by destination; please consult your local customs office for details.
CUSTOMERS IN THE EUROPEAN UNION
All applicable taxes and duties are included in the final price displayed on our website. No additional fees apply upon delivery.
CUSTOMERS IN THE UNITED STATES
All import-related charges are settled at checkout. The amount paid on our website is final, with no supplementary fees required upon delivery.
CUSTOMERS IN THE UNITED KINGDOM
Import duties and taxes determined by UK customs may apply and remain the responsibility of the customer. Refused parcels will incur a return fee, which will be deducted from your refund or store credit.
CUSTOMERS IN THE REST OF THE WORLD
Import regulations vary by country. Duties and taxes are not included in our pricing and may be collected by local authorities at delivery. Fees can vary depending on whether items are classified as worn or new.